Dr. Andrea L. Guzman is an expert on human-machine communication (HMC) in the areas of artificial intelligence (AI) and automated journalism. She studies how people make sense of and directly interact with lifelike technologies, including smart assistants (i.e. Siri, Cortana, Alexa), social bots, and robots, as well as the implications of these technologies for individuals and society. Guzman also studies the integration of AI into media industries, including the automation of news production and consumption in journalism.
She is the editor of the forthcoming volume- Human-Machine Communication- Rethinking Communication, Technology, and Ourselves, and her research has been published in the Journalism & Mass Communication Quarterly and First Monday. She recently was awarded a research grant to study automated journalism from the Newspaper and Online News Division of the Association for Education in Journalism and Mass Communication (AEJMC) and has also earned awards for her research at leading conferences including AEJMC and the National Communication Association.
A 2017 Kopenhaver Center Fellow, Guzman also has presented her scholarship at premier international conferences including the International Communication Association and the Association of Internet Researchers.
Education
Ph.D., University of Illinois at Chicago
Expertise
- human-machine communication
- human-computer interaction
- automated journalism
- artificial intelligence
- social robotics
- virtual assistants
Courses Taught
- JOUR 683: Seminar in Press Problems - AI’s Challenge to Journalism
- JOUR 485A: Topics in Journalism Writing - Creating Content with AI.
Publications
- Guzman, A. L. (Ed.). (2018) Human-Machine Communication: Rethinking communication, technology, & ourselves. In S. Jones (Series Ed.), Digital Formations Series. PeterLang.
- Guzman, A.L. (2018). Voices in and of the machine: Source orientation toward mobile virtual assistants. Computers in Human-Behavior.
- Guzman, A. L. (2018). Beyond extraordinary: Theorizing artificial intelligence and the self in daily life. In Z. Papacharissi (Ed.), A networked self: Human augmentics, artificial intelligence, sentience (Vol. 5). Routledge
- Guzman, A.L. (2017). Making AI safe for humans: A conversation with Siri. In R.W. Gehl and M. Bakardjieva (Eds.), Socialbots: Digital media and the automation of sociality
- Guzman, A.L. (2016). The messages of mute machines: Human-Machine Communication with industrial technologies. Communication +1
- Guzman, A. L. (2015). Evolution of news frames during the 2011 Egyptian Revolution: Critical discourse analysis of Fox News’s and CNN’s Framing of Protesters, Mubarak, & the Muslim Brotherhood. Journalism & Mass Communication Quarterly, 1-19.